Make sure your JUUL charger is connected to an adequate power source and that the device is making a secure connection to the charging base. Before contacting us, please try cleaning the charge contacts on the device as well as the charging base itself using a cotton swab moistened with isopropyl alcohol. If you continue to have problems, please contact us.
Depending on your use, a full charge will last roughly one full day or about as much as one JUULpod.
our smart-charge technology is designed to minimize the risk of overcharging.